ERP for Professional Services Industry: Exceed customer expectations

Whether your business is geared solely towards service management or combines it with manufacturing or distribution operations; visibility of information from all departments is key to meeting your customers’ expectations.

As a company providing post-sale, contracted maintenance, project related or other services, you need tight control, performance reporting, recording and communication.

With the ERP for Service industry specific functionality of Sage X3 you can manage Services requests, maximise resource utilisation, accelerate response times, as well as managing projects whilst tracking against budget and do much more.

Service contracts & warranty management
Management of different service contract types and warranties; handled through a single system, giving you complete visibility.
Service requests
Multiple allocation options, planning of actions and recording of completed actions, followed up with definable reports, allowing you to add value whilst managing cost.
Knowledge base
Increase productivity and responsiveness by building your company’s own knowledge base, which can be automatically queried for known solutions.
Customer installed base
Automatically generate installed base data from sales including pertinent information; giving you easy future reference and efficiency.
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Sage X3 for service customer success – Don’t take our word for it

We understand that every business is different, which is why we work hard at making your business our business. By understanding your business, combined with our years of Sage X3 knowledge, we can deliver the right solution to meet your current and future needs. Don’t just take our word for it, check out our customer success stories below.

Industry Expertise

Distribution

Cutting edge stock, sales & logistics management

Manufacturing

Discrete, process or mixed mode manufacturing

Finance

Robust financial management for your company

Service

Flexible service management, pre & post sale

Take your ERP system for Service Industry to a new level with Sage X3

Start Strong
Maximise Efficiency
Realise Potential

How we can help you – The Inixion Difference

From the first meeting we continually work in partnership with you to ensure that your Sage X3 system matches your unique business processes and goals and remains fit for purpose, to enable you to add value to your customers.

 

Focus
We focus on your business and provide the best solution.
Understand
We understand that every services organisation is unique.
Commit
We are committed to providing a solution that adds value to your business processes.
Support
We take a proactive approach to enable you to get the most out of your Sage X3 solution.