Sage X3 for Services | Sage X3 Service

Sage X3 for services – Exceed customer expectations

Whether your business is geared solely towards service management or combines it with manufacturing or distribution operations; visibility of information from all departments is key to meeting your customers’ expectations.

As a company providing post-sale, contracted maintenance, project-related or other services, you need tight control, performance reporting, recording and communication.

With the ERP for Service industry-specific functionality of Sage X3, you can manage service requests, maximise resource utilisation, accelerate response times, as well as managing projects whilst tracking against budget and do much more.

Service contracts & warranty management

Management of different service contract types and warranties; handled through a single system, giving you complete visibility.

Service requests

Multiple allocation options, planning of actions and recording of completed actions, followed up with definable reports, allowing you to add value whilst managing cost.

Knowledge base

Increase productivity and responsiveness by building your company’s own knowledge base, which can be automatically queried for known solutions.

Customer installed base

Automatically generate installed base data from sales including pertinent information; giving you easy future reference and efficiency.

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Sage X3 Service guide

Download our guide, which is written for organisations seeking deeper insight into Sage X3 Service and those wanting to take complete control of project and services management.

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ERP software selection

Selecting and implementing a new ERP system is an expensive proposition. A project like this doesn’t just involve the cost of the software but is resource and time hungry and carries multiple risks to the business all related to...

Sage X3 for service – customer success

We understand that every business is different, which is why we work hard at making your business our business. By understanding your business, combined with our years of Sage X3 knowledge, we can deliver the right solution to meet your current and future needs. Don’t just take our word for it, check out our customer success stories below.

The Sage X3 solution provides us with a very powerful and highly configurable system which enables us to deliver the functionality that the business and the users demand.

Christine Doust, Finance Systems Manager, Babcock Mission Critical Services

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Service, Finance, Distribution

We didn't select the cheapest solution: we selected Sage X3 as the right functionality for our business and Inixion as the partner; with their exemplary knowledge and understanding of the Sage X3 system and a verified deployment method, to deliver it.

Connie Imondi, Project Manager, Central Pharma

Industry expertise

Distribution

Cutting edge stock, sales and logistics management

Manufacturing

Discrete, process or mixed mode manufacturing

Finance

Robust financial management for your company

Service

Flexible service management, pre and post sale

ERP for services businesses – Improve customer satisfaction with Sage X3

Start Strong

Maximise Efficiency

Realise Potential

How we can help you exceed customer expectations?

From the first meeting, we continually work in partnership with you to ensure that your Sage X3 system matches your unique business processes and goals and remains fit for purpose, to enable you to add value to your customers and improve customer satisfaction.

Focus

We focus on your business and provide the best solution.

Understand

We understand that every services organisation is unique.

Commit

We are committed to providing a solution that adds value to your business processes.

Support

We take a proactive approach to enable you to get the most out of your Sage X3 solution.

Find out more and get started

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