What our customers say

Measured by those
who matter most.

Trusted by our customers, backed by
an 84% Customer Net Promoter Score (NPS).

Proud of our:

  • 100% Project Success Record

  • 84% Customer Net Promoter Score (NPS)

  • Sage Ecosystem for 20 years

  • Zero Attrition in our Technical Team

  • Part of Pine Services Group, Sage’s largest global partner

Trusted by:

The strongest measure of any partner is what customers say about them. At Inixion, customer feedback is an important part of how we measure success, and we are proud to have achieved an 84% Customer Net Promoter Score, placing us in the world-class category.

Our customer NPS

An 84% customer NPS reflects strong loyalty, advocacy, and confidence in the experience of working with Inixion. It is supported by the way we deliver projects, the quality of our people, and the long-term relationships we continue to build.

“The most important thing with Inixion is their people; their people are very knowledgeable about the system and their team is passionate. We’ve been very happy with the support, it gets down to who you have on your team. And they have a very strong team.”

VP of Information Technology, Allredi

Customer testimonials

From implementation and support to long-term account management, our customers consistently highlight our expertise, responsiveness, and the quality of our people.

“Inixion provided a first-class solution to my problem and delivered the result on time and on budget. As a result of the project, I am now able to produce my management accounts in significantly less time than before, and my confidence in the numbers that are in the documents is significantly higher; I know the data is being pulled directly from the Sage X3 accounting modules.”

Financial Director, UK Manufacturer

Why customers stay with Inixion

We have never lost a customer. Combined with our 100% project success rate and zero employee attrition in our technical teams, that reflects a business built on trust, continuity, and dependable delivery.

“It’s fair to say that Inixion surprised us on more than one occasion during our selection process. From our first meeting, it was clear that despite having only limited knowledge at that time of Taylor Wimpey, Inixion had done their homework and showed us that Sage X3 was a very capable solution. We are looking forward to the improvements that Sage X3 and Inixion will bring to Taylor Wimpey Logistics.”

Group Business Systems Director, Taylor Wimpey PLC

Feedback we’re proud to stand behind

“Customer advocacy is earned, not claimed. We believe our feedback, loyalty levels, and long-term relationships show what it is like to work with Inixion in practice.”

Ian Bromley, CEO, Inixion

‘“Having a partner like Inixion is worth its weight in gold. They understood our company and international challenges. We came to a solution that was really good; good for us, but also good for our customers, because we are minimising any potential delays with those cross border shipments, we are doing that in a more cost effective manner. That benefits our customers as well as BioIVT.” ’

Nick Ariganello, Senior Director, Enterprise Applications, BioIVT

“Inixion ….have more than justified our partner choice…enabling Avon to get the best from Sage X3”

Group Enterprise Systems Manager, Avon Protection

‘Inixion have a personal commitment to our business and helping us to finding the best solution for our business.’

Functional Support Analyst, Belzona

“I have been involved in numerous ERP system implementations over many years and can confidently state that none of the projects has run as smoothly as this one. The team at Inixion provided solid skills at all levels, which were backed up with sound understanding of real world issues, including a deep understanding of management accounting. “

Financial Director, UK Pharmaceutical Manufacturer

“Three years ago, when we were looking for a partner, we wanted someone that we could truly be a partner with. They would need to engage with us at a high level to address our issues. Inixion has delivered spectacularly on that. Working truly as a partner, supporting our efforts, improving our implementation, as well as looking at new solutions to support our business.”

Matt Molumby, COO, Allredi

“We’ve been using Sage X3 for quite a long time and our biggest challenges have been growth & complexity. Inixion has been our partner and has helped us manage that for quite a while.”

John Babcock, CEO, Satellite Industries

Why
Inixion?

Discover why businesses choose Inixion for our Sage expertise, proven delivery, and trusted long-term customer partnerships.

What makes us different?

See what sets us apart, from our 100% project success rate to our world-class customer NPS score and stable technical teams.

How we work with you

Discover more about one of our key pillars – Mutual Value. Our straightforward approach and what it feels like to work with Inixion.

Hear from customers

Read customer feedback, testimonials, see who we work with and the results behind our 84% world-class Customer NPS score.

Leadership team

Get to know the people leading and shaping Inixion and leading the way we work with customers, partners, and our valued employees.

Our case studies

Read how businesses like yours have overcome challenges, improved control, and achieved better outcomes with Inixion.