Why our customers chose Sage X3

During the average Enterprise Resource Planning (ERP) life-cycle of around 10 years, an organisation may face many challenges that can ultimately lead them to start looking at replacing their ERP. Alternatively, some organisations choose not to upgrade their ERP system for several years/versions and internal or external factors may then drive them to upgrade to the latest version of their ERP system.

During our more than 16 years as a Sage X3 reseller, customers have chosen to replace their system with Sage X3 for many different reasons, including;

Lack of visibility

Using a ‘legacy’ system based on ‘old’ technology can mean that access to real-time data is not possible, or an organisation may be using multiple outdated solutions which simply don’t integrate, creating a lack of visibility across the business.


Over the years an organisation can choose to modify/customise its ERP system, but this can often prevent a ‘painless’ upgrade to the latest version. This can necessitate an upgrade which needs to be handled like a ‘new’ implementation.

Lack of scalability

Organisations may simply outgrow their ERP system, due to diversification, increased transactions, expansion internationally and many other factors.

Read why our customer Avon Protection chose to upgrade to the latest version of Sage X3 because their latest acquisition had requirements that were not served by the Sage X3 version in use at Avon at the time.

You may be experiencing one or more of the challenges that our customers have faced. Still, ultimately the only reason to replace or upgrade is when the benefits (and therefore cost) of a new system/version outweigh the pain(s) of the old system/version.

Download our Inventory Excellence On-Demand Event to watch a demonstration on how to optimise inventory processes with Sage X3. Our team of Sage X3 experts will demonstrate the capabilities of Sage X3 in optimising and managing inventory across the supply chain.

2023-10-13T12:26:34+00:00February 27, 2018|Blog|
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