Sage X3 for services businesses2024-05-10T14:17:43+00:00

Sage X3, Enterprise Resource (ERP) for services businesses

An Enterprise Resource (ERP) system for managing service delivery, contracts, projects and processes.

Would simplifying complex project management and service delivery requirements help your business to save time and reduce costs?

For organisations that need to manage service contracts, external suppliers and manage complex projects.

Maintaining an overview of operations characterised by complex projects or high numbers of service and maintenance contracts poses a real challenge for businesses today. When disparate solutions work in silos and cannot speak to one another; bottlenecks, redundancies and other inefficiencies can occur.

Whether your business is geared solely towards service management or combines it with manufacturing or distribution operations; visibility of information from all departments is key to meeting your customers’ expectations.

As a company providing post-sale, contracted maintenance, project-related or other services, you need tight control, performance reporting, recording and communication.

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How does Sage X3 Enterprise Resource (ERP) help services businesses?

The good news is that an Enterprise Resource (ERP) with service-specific functionality, like Sage X3, helps service businesses mitigate these challenges. Service businesses can easily manage service requests, maximise resource utilisation, accelerate response times, as well as manage projects whilst tracking against budget and much more. With Sage X3 you can:

  • Accelerate response times – process customer enquiries with accurate information about project costing, pricing and more

  • Improve processes – automate creating customer invoices, revenue recognition entries, and budget adjustments
  • Manage and gain visibility on service tasks – tracking time and materials
  • Simplify projects – ensure accurate tracking, keep projects on schedule and increase profits

Discover our Sage X3 services case studies

On-Demand Event

Reinventing Inventory

See demonstrations of key inventory management capabilities in Sage X3.

On-demand

A guide to Sage X3 enterprise resource erp for the service industry

Discover our guide to Sage X3 Service

Streamline and manage complex service activities.

Signs it's time to upgrade or replace your ERP system

Signs it’s time to upgrade or replace your ERP system

Includes six real-life Inixion ERP case studies.

Powerful capabilities for services businesses

Sage X3 for services businesses includes service management and project-related capabilities. It helps you successfully manage your entire project lifecycle so you can focus on delivering an extraordinary customer experience.

Project ManagementService
Key capabilities include:

  • Profitability analysis to evaluate completed projects
  • Structured project organisation based on sub-projects and steps
  • Assignment of costs, prices, services and external suppliers to individual project steps
  • Resource planning, maximising skills and workloads
  • Individual graphical analysis
  • Confirmation of actual times and costs in a web interface
  • Clear overview of individual projects or services
  • Information on anticipated sales, costs and margins for each service
  • Transparent view of the project, or at a sub-project level, about sales, profits and budgets as well as processing status
Key capabilities include:

  • Service contracts that can be categorised and set to renew based on number of days/months/year
  • Install base visibility – customer installations can be linked to a service contract
  • Service requests and interventions, which can be categorised, assigned and include consumptions that can be invoiced
  • Warranty requests to track requests for a given warranty service contract

Project Management – 

Key capabilities include:

  • Profitability analysis to evaluate completed projects
  • Structured project organisation based on sub-projects and steps
  • Assignment of costs, prices, services and external suppliers to individual project steps
  • Resource planning, maximising skills and workloads
  • Individual graphical analysis
  • Confirmation of actual times and costs in a web interface
  • Clear overview of individual projects or services
  • Information on anticipated sales, costs and margins for each service
  • Transparent view of the project, or at a sub-project level, about sales, profits and budgets as well as processing status

Service –

Key capabilities include:

  • Service contracts that can be categorised and set to renew based on number of days/months/year
  • Install base visibility – customer installations can be linked to a service contract
  • Service requests and interventions, which can be categorised, assigned and include consumptions that can be invoiced
  • Warranty requests to track requests for a given warranty service contract

FAQs – Sage X3 for services

What type of services business do you support using Sage X3?2023-09-06T14:20:50+00:00

We already support several different types of services businesses including hospitality businesses, logistics, and aviation services. We can support all types of services business. Get in touch with us to discuss your project or access our Sage X3 Service guide for more information.

What are the main capabilities of Sage X3 for managing services?2023-09-06T14:21:48+00:00

Sage X3 simplifies service and maintenance procedures. Sage X3 includes service, contract management and project management capabilities. 

Access our Sage X3 Service guide for more information.

How is Sage X3 licensed?2023-08-21T08:42:31+00:00

Sage X3 is highly configurable and flexible. Whether you deploy the system on-premises or in the cloud, Sage X3 licensing is subscription pricing based—no more capital expenditure and reducing your ROI timeline.

What are the deployment options for Sage X3?2023-08-21T08:42:48+00:00

Depending on your preference, Sage X3 can be deployed in the cloud, on-premises or as a hosted solution. However deployed, access is through a standard (HTML 5 compatible – such as Chrome, Firefox, Edge, Safari etc.) Internet browser.

Does Inixion also work in the USA/Canada?2023-10-13T11:49:56+00:00

We are a fully accredited Sage North America partner and experts in international implementations of Sage X3. Many of our customers are in North America and are supported by our team in the UK. Moreover, we proudly assist many of our customers with their global subsidiaries, providing comprehensive support every step of the way.

Why work with us?

Lifetime partner

If you’re looking for a business management system partner, then Inixion would like to meet you. With zero-failed projects, our customers have partnered with us to gain a competitive edge and many for the lifetime of their project.

Sage X3 focus

Inixion’s sole focus is on Sage X3. This means we know the intricacies of Sage X3 and the nuances of the industries we serve.

Unrivalled knowledge

Many of our Sage X3 team were once end-users of Sage X3 and worked in manufacturing and distribution businesses. We apply our unique dual knowledge and experience to your business to help you thrive and succeed.

Would you like to learn more about Sage X3 for services?

If you would like to know more about Sage X3 for services and how it will benefit your services business, or you would like to book a demo, then get in touch today.

Check out our Sage X3 industry-specific solutions

Check out our Sage X3 industry-specific solutions

Manufacturing

Gain visibility into supply chain activity and deeper insights into production costs.

Distribution and wholesale

Gain real-time visibility of inventory across multiple sites and locations.

Food and beverages

Minimise waste, streamline compliance and achieve greater product consistency.

Service businesses

Simplify complex project management and service delivery requirements.

Chemicals

Streamline operations and bring products to market quicker and cheaper.

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