A Pine Services Group Company.

Inixion

Sage X3 support North America: You sleep, we support

Are you considering a new Sage X3 support partner but finding that local options in North America aren’t quite meeting your needs? Or, are you considering Sage X3 as a new ERP system for your business? Why not give Inixion a try? We’re a UK-based Sage X3 partner and USA accredited Sage X3 partner and have been supporting our North American customers since 2012!

Hold on, a partner based in the UK? How will they support us if they’re in a different time zone? Not to mention our other business units around the globe! Well, many of our customers actually see this as a big plus! While they’re sleeping, we’re busy tackling their support issues. So, when they start their day, they’re greeted with ready-to-go solutions.

If you’re a north American/Canadian-based business, one great benefit of teaming up with a UK-based Sage X3 support partner is the peace of mind it brings. Suppose your company operates on a global scale, having a partner who gets the ins and outs of international accounting, and can smoothly handle multi-legislation, multi-language, multi-currency, multi-country and multi-site management in Sage X3. In that case, they can really save you a lot of hassle!

We’ve made some bold statements in the first few paragraphs, and we wouldn’t say these things without our customers backing us up. Let us tell you what our North American customers have to say about their experience with Inixion!

Our North American customer testimonials

“We truly see Inixion as a partner and work with them as a partner.”

“One of the advantages of working with Inixion and the fact that they are UK based, is that they can be working on things while we are sleeping. We can wake up in the morning to solutions that have already been implemented in the system.

“Three years ago, when we were looking for a partner, we wanted someone that we could truly be a partner with. They would need to engage with us at a high level to address our issues. Inixion has delivered spectacularly on that. Working truly as a partner, supporting our efforts, improving our implementation, as well as looking at new solutions to support our business.”

Matt Molumby, COO, Allredi

“Not a month goes by when I don’t have discussions with their executives, because they want to keep a finger on the pulse. That’s a big differentiator, you have Inixion with a passionate bunch of folks, who have a long tenure.”

Woodie Perkins, VP Information Technology, Allredi

“Having a partner like Inixion is worth its weight in gold. They understood our company and international challenges. We came to a solution that was really good; good for us, but also good for our customers, because we are minimising any potential delays with those cross-border shipments, we are doing that in a more cost-effective manner. That benefits our customers as well as BioIVT.”

“The UK legislation project, which was over a year in the making, appears to have been implemented by Inixion flawlessly. This marks the first time I was able to sit comfortably and confidently on the sideline for a Sage project, and what a refreshing change it was! I am continually impressed by the quality of the Inixion project leadership and work product. We are fortunate to have you as our ally.  Thank you!”

Nick Ariganello, Senior Director Enterprise Applications, BioIVT

“At first working with an overseas partner, there were some concerns about whether that would work out. But in fact, it turned out to be quite an asset for us. Most of our complexity resides in our 9 USA operations. Multi-language, multi-currency, multi-jurisdiction. Having a non-USA-centric partner, Inixion, has really opened up the possibilities with us in order to make our system truly a global system.”

John Babcock, CEO, Satellite Industries

Conclusion

These comments come from not just working closely with our customers but embracing a true ‘team spirit’. With ‘The Inixion Difference’, we’re all about partnering with you and staying by your side throughout the life of your Sage X3 system. And, with zero-failed ERP projects since we were born in 2006, you are in very safe hands! So, why not consider adding us to your Sage X3 support partner shortlist?

If you’re looking to change your Sage X3 partner, then these guides may help you.

  1. Switch Sage X3 support partner
  2. 5 ERP lessons learned from global implementations

If you would like to discuss your upgrade project with us, please contact our team or book a Sage X3 demo.

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