Looking to move to a new Sage X3 partner?
Businesses must ensure they are choosing the right ERP system. However, finding the right partner to implement, consult, and support your ERP system is also essential.
Sage X3 is a significant investment, and it needs to be proactively managed by the right partner to keep up with the pace of change in your organisation and its growth to deliver the benefits originally envisaged. Dissatisfaction with a current partner can be down to several reasons, such as:
- Having a reactive, unresponsive, or ‘ticket handling’ support partner
- Lack of Sage X3 knowledge and experience in the partner’s team
- Not scheduling periodic reviews to keep up to speed with your evolving business systems requirements
- The partner lacks an understanding of your industry and its unique requirements
- Internal dissatisfaction with the implementation and/or Sage X3
Is it a simple process to move to another partner?
Like the process you had when you signed up with your current Sage X3 provider, you sign a contract and agree on terms of business. There is a defined process to inform Sage about the change of partner. However, if your renewal date is some time ahead, we are happy to have a discussion with you and advise you on how to manage the transition.
Are you questioning your choice in selecting Sage X3 if you’re not achieving what you set out to do? Perhaps it’s time to look for a new partner. Get in touch with us below.
Sage X3 UK and North American partner
Inixion, a UK-based Sage X3 partner, is also accredited in the USA. We’ve been happily supporting our North American customers since 2012. Take a peek at the video to discover why our North American customers enjoy partnering with us!
Should the feedback given in the video resonate with you, please feel free to reach out to us.
Why work with us?
FAQs – switch partner
