At Inixion we believe in adding value to our customers. Our experienced Sage X3 specialists are there to provide professional support and training, focussing on your requirements. We are committed to working with our customers to ensure you get the maximum output and return on investment from your Sage X3 system.
With the whole Inixion team dedicated, qualified and certified on Sage X3, a formal documented handover procedure is followed to move a live project over to the Support team at the appropriate time.
Inixion operates a single point of contact for all support issues relating to your Sage X3 system. The whole Inixion team collaborates on nurturing your Sage X3 system to ensure there is continued improvement.
Inixion provide training either as part of a new implementation, supplementary or subject-specific training for groups or individuals and followup training on new or reconfigured processes or to new employees.
The Inixion Customer Portal, where support calls may be logged, updated and tracked by the customer; along with supplementary information provision such as patch notes, is the hub of communication to our customers.