The right stock: At the right time and in the right place. Have the ability to service your customers with the efficiency they would expect.
Upsell/cross sell: Supplementary, alternative or complementary items, to ensure that your customers fulfil all their requirements with YOU rather than your competitors.
Identify trends: Is your slower moving stock identifiable and your warehouse turning optimally? Highlight areas requiring attention to stay ahead of the game.
Robust mechanisms: Do you have simple and robust mechanisms to provide stock direct from the supplier and cope with queries and returns? Set your business processes to maximise efficiency and meet customer requirements.