Join our team
We are looking for individuals who have relevant expertise in the business management system and ERP solutions industry.
Knowledge of the Sage Enterprise Management system at any level is a distinct advantage.
We offer competitive salaries to attract and retain the highest calibre of individual; our package, following successful completion of the probationary period, includes private health insurance, contributory pension scheme, mileage allowance and a share in the discretionary company bonus scheme.
Customer Service Technician
The Customer Service Technician will assist in providing “first-line” support to our existing installed base of customers covering all Sage Enterprise Management (formerly Sage X3) modules from Manufacturing through Sales to Finance and associated Business Report Systems.
This role is “hands-on”, with a direct reporting line to the Customer Service Manager and daily interaction with the Consultancy and Development teams.
Skills & Experience
The ideal candidate would have at least 12 months’ experience supporting Sage Enterprise Management with a Sage Business Partner or internally with an End User as a super-user / system administrator.
A working knowledge of SQL and Crystal Reports would be highly advantageous.
Who we are looking for
The Customer Services Technician will be someone with the ability to:
• Communicate clearly and effectively.
• Be self-motivating and be able to work under your own initiative.
• Be an effective member of a small team.
• Work effectively from home as a remote worker.
The successful candidate will have an approach to work that is flexible with a keen interest in developing their skills.
Salary to be commensurate with experience
We offer competitive salaries to attract and retain the highest calibre of individual, and our package, following successful completion of the probationary period, includes private health insurance, contributory pension scheme, mileage allowance and a share in the company bonus scheme.
How to apply
Please send your CV and covering email to firstname.lastname@example.org, using ‘Customer Services Technician application’ in the subject.
Note for Agencies: Inixion does from time to time seek assistance from specific recruitment agencies. Please do not contact us about any vacancies or roles noted here; you may, however, send your contact details to email@example.com and should we wish to discuss your services, we will contact you.